First In Math® Forums: First to 20 not saving

Message

   Good afternoon,

I have a fourth grader who has been diligently trying to complete First to 20 for a few class periods now.  I have seen him, at least two times finish "17" and make his way to "18", yet the next time he logs on, he is back to 17 again (isn't that the name of a movie? ).  What are some possible steps that I could take to ensure that saving is working properly?

We are running Windows Vista here at the school.  I don't believe it is a network issue, as I have only one student who is affected by this issue.

Thank you,
~Chris H.
Computer Teacher
Lititz, PA

Author	Message
CAdamH New Member Joined: 23 Apr 2010 Online Status: Offline Posts: 1	Topic: First to 20 not saving Posted: 23 Apr 2010 at 1:35pm
	Good afternoon, I have a fourth grader who has been diligently trying to complete First to 20 for a few class periods now. I have seen him, at least two times finish "17" and make his way to "18", yet the next time he logs on, he is back to 17 again (isn't that the name of a movie? ). What are some possible steps that I could take to ensure that saving is working properly? We are running Windows Vista here at the school. I don't believe it is a network issue, as I have only one student who is affected by this issue. Thank you, ~Chris H. Computer Teacher Lititz, PA
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fimguide Admin Group Joined: 21 Mar 2006 Online Status: Offline Posts: 63	Posted: 23 Apr 2010 at 1:57pm
	As this is a Tech Support question that cannot be addressed properly here in the Forum, I would ask that you go to your Team Leader Home Page, and click the link (toward bottom of page) that says Contact Us or Request Technical Assistance, and then click the Request Technical Assistance link on that page. On that form, be sure to provide the User ID/Password of the student in question, as well as your User ID and Password.
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punchie New Member Joined: 29 Mar 2010 Location: United States Online Status: Offline Posts: 1	Posted: 07 Sep 2010 at 8:08pm
	well there could be a chance that the student is not saving it but you could try watching him while he is doing or tell the student to let you know when he is finish/
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